We can't go over a lot of information on how we review transactions as this will provide users with how to get around our system. It sometimes is better calling as we will provide more information than we will through email. You always want to ask parties in your household to see if they made the payment as we do not cover family/friendly fraud either.įor others, in the email response you received denying the claim, there will be an email that you can reach out to for more information. If they were purchases to merchants, we could dispute these directly but would review your account to determine if they were unauthorized. I have read your stories and can certainly understand why you'd be when you said there were charges made on your eBay account, were these payments to eBay or were they made to other merchants? If they were payments to eBay it gets a little more tricky as when you have an agreement created with them, we do not see the logins and eBay has the option to charge you at any point and time. If someone has used your eBay account without your permission, you'll want to contact your credit card company and your bank, and you may also want to file a police report.Thanks for reaching out here and inquiring about unauthorized transactions on your account.
#Ebay account hacked shipbox password
Your email account password should be different from your eBay password. If you believe your eBay account has been compromised, we recommend changing the password on your personal email account as well. If you can't sign in to your account, contact us immediately. If there's been no fraudulent activity on your account, you don't need to contact us. Contact us for help with removing unauthorised fraudulent bids or listings. Check your active bids and listings in My eBay - opens in new window or tab to make sure they're yours.If anything was changed by the person who took over your account, change it back. Check your contact information, your delivery addresses, and your payment information. Verify your contact information and payment details - opens in new window or tab.Change your secret questions - opens in new window or tab.Change your password - opens in new window or tab immediately.
If you can still sign in, take the following steps: It was a nice looking grill, too, jet black and shiny. If your account has been taken over or compromised, the first step is to try and sign into your account. Lo and behold, in my list of recently ordered items, was the same Weber grill. What to do if your account has been hacked If you think your account might have been compromised, first check if anyone with access to your account made changes to it, or used it to either buy or sell. Step 4) Fill in the rest of the form writing a brief description of what has happend. Step 3) A New section should now have opened select I thik someone has Hijacked or hacked my logon credentials. Whenever there is suspicious activity related to your account, it's important to act quickly. Step 2) Where it says please select an option select Sign in and Password.
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